We believe an owner’s recommendation is just as important as a tenant’s recommendation. Many tenant’s biggest complaints about other management companies are the lack of maintenance request priority. While maintenance repairs are important to maintaining your investment, discretion and negotiation are just as important as maintenance can be costly.
We purposely use outside licensed contractors so there’s no conflict of interest. You won’t have to worry about an hourly employee doing repairs and charging you at contractor prices. We have selected quality contractors who give us discounts due to the volume of work given to them. These discounted prices are extended to you. We don’t add an admin fee or a processing fee to the invoice. What we are billed, is what you pay.
When larger repairs are required, we get multiple contractors looking at the repair, giving their expert opinions and estimates. You get to choose who you want to use and if you’d like, you can speak to them yourself or let us be the middle man. You will see pictures of the repair that is needed so you know there is actually a repair.
We have a 24/7 maintenance number so when there’s an emergency such as a flood, the tenant is able to contact us. Some common emergencies are no water, no A/C, fire or plumbing line break. You will be contacted and a vendor sent to the property.